A subscription covers access to your pediatrician’s follow-up care bundles, milestone tracking, growth and vaccine monitoring, daily diet & activity nudges, and unlimited app alerts — all connected directly to your clinic. Click here to know more.
Billing can be monthly, quarterly, or annually, depending on your pediatrician’s chosen plan. You’ll be informed of the cycle and fees before activation.
Each subscription is for one child’s care plan. If you have more than one child, you’ll need a separate subscription for each — but you can track all of them within the same MyGleeo app on your phone.
If payment is missed, your account will be put on hold. You’ll still have access to your child’s past health records, but ongoing alerts, follow-ups, and consultations will be paused until renewal.
Yes, you can request cancellation anytime. Your benefits will remain active until the end of the paid period, and your child’s data will be securely stored for future access.
Although we would be sorry we didn't meet your expectations, you can be refunded if you were unhappy with our service. Contact support@gleeohealth.com and they will work with you to get a refund. For more information, check out our refund policy.
While we would be sad to see you go, you can easily cancel your membership online at any time via your app. There are no complicated hoops to jump through or phone calls you have to make.
Once you have initiated the refund, it will take up to 7 days for us to process the refund. The refund amount should reflect your account depending on the method of payment.
We support all Credit Card, Debit Card, UPI and Net Banking transactions, processed over secure encrypted payment gateways.
Please contact the customer support team if your coupon doesn't work.
One discount code can only be applied to an order at a time. If you have more than one coupon code you may use those on your next purchase.
If you find yourself needing to extend your subscription period beyond the original agreement, we've got you covered. After the subscription period ends, you can renew your subscription for 1, 3 or 6 months, based on your convenience. And the best part is, we offer additional upfront discounts for extended subscription periods.
We're glad to inform you that extending or renewing your subscription with us is quick and easy. Here's how you can do it:
1. Open the myGleeo app and go to your profile.
2. Click on "My Account" and select "Renew".
3. Choose the Care Plan that you want to renew and confirm the number of months you wish to renew for.
4. Make the payment and you're all set!
5. Once your payment is processed, your care plan subscription will be renewed, and you can continue using it as per your convenience.
If you have any questions or concerns about the renewal process or need further assistance, please don't hesitate to contact us. We're always happy to help and ensure a hassle-free experience for you.
Call us at: +919513438228
Email us at: support@gleeohealth.com
