myGleeo treats multiple conditions for children below 18 years of age. Click here to know more.
Nope! Once a myGleeo member there are no surprise fees - use myGleeo as often as you'd like (even if you just need to confirm nothing's wrong).
You will get an order confirmation on email/SMS/WhatsApp with details about your purchase after you place your order. In the message you will find a link to download the app. A member from our Care Team will reach out to complete the onboarding process with you.
P.S. Please check your spam for the status of your order, if you do not see any updates in your inbox.
You can speak to our 24x7 Paediatrician and/or you can call an ambulance from myGleeo App. The ambulance will take you to the nearest hospital.
Absolutely! myGleeo is the perfect gift for anyone going who is a parent. You can give a myGleeo membership and kit as a gift to someone by clicking here.
Although we would be sorry we didn't meet your expectations, you can be refunded if you were unhappy with our service. Contact support@gleeohealth.com and they will work with you to get a refund. For more information, check out our refund policy.
While we would be sad to see you go, you can easily cancel your membership online at any time via your app. There are no complicated hoops to jump through or phone calls you have to make.
Once you have initiated the refund, it will take up to 7 days for us to process the refund. The refund amount should reflect your account depending on the method of payment.
We support all Credit Card, Debit Card, UPI and Net Banking transactions, processed over secure encrypted payment gateways.
Please contact the customer support team if your coupon doesn't work.
One discount code can only be applied to an order at a time. If you have more than one coupon code you may use those on your next purchase.
If you find yourself needing to extend your subscription period beyond the original agreement, we've got you covered. After the subscription period ends, you can renew your subscription for 1, 3 or 6 months, based on your convenience. And the best part is, we offer additional upfront discounts for extended subscription periods.
We're glad to inform you that extending or renewing your subscription with us is quick and easy. Here's how you can do it:
1. Open the myGleeo app and go to your profile.
2. Click on "My Account" and select "Renew".
3. Choose the Care Plan that you want to renew and confirm the number of months you wish to renew for.
4. Make the payment and you're all set!
5. Once your payment is processed, your care plan subscription will be renewed, and you can continue using it as per your convenience.
If you have any questions or concerns about the renewal process or need further assistance, please don't hesitate to contact us. We're always happy to help and ensure a hassle-free experience for you.
Call us at: +919513438228
Email us at: support@gleeohealth.com
